Cancellation and Refund Policy
Updated Sept 1, 2023
At Sales Assist, we strive to provide our customers with the best experience possible. However, we understand that circumstances may arise where you need to cancel your subscription or request a refund. Please review our cancellation and refund policy outlined below:- Subscription Cancellation:
- You can cancel your subscription at any time by contacting our customer support team or accessing your account settings.
- Upon cancellation, your subscription will remain active until the end of the current billing cycle. You will continue to have access to Sales Assist’s services until the end of this period.
- Refund Policy:
- We offer a refund for cancellations made within 3 days of the initial purchase, if the product or service has not been used.
- To request a refund, please contact our customer support team at connect@virtualteam.live with your account details and reason for cancellation.
- Refunds will be issued using the original payment method used for the purchase.
- Please allow 7 days for the refund to be processed and reflected in your account.
- Non-Refundable Services:
- Certain services or products offered by Sales Assist may not be eligible for refunds. These include personalized or customized content, as well as one-time purchases.
- Discretionary Refunds:
- Sales Assist reserves the right to grant discretionary refunds in exceptional circumstances, such as technical issues or service interruptions that significantly impact the user experience.
- Subscription Renewal:
- If you do not wish to renew your subscription, please ensure that you cancel it before the next billing cycle begins to avoid automatic renewal charges.
- Changes to the Policy:
- Sales Assist reserves the right to update or modify this cancellation and refund policy at any time. Any changes will be communicated to customers via email or through our website.
Updated Sept 1, 2023
At Beam Stacks Software Private Limited, accessible from http://trysalesassist.com/, we value the privacy of our visitors and take it seriously. This Privacy Policy outlines the types of information we collect and how we use it. If you have any questions or need additional information about our Privacy Policy, please contact us. General Data Protection Regulation (GDPR) As a Data Controller of your information, Sales Assist’s legal basis for collecting and using your personal information is dependent on the specific context in which we collect it. These contexts include:- The need to perform a contract with you
- Your consent to do so
- Processing your personal information is in Sales Assist’s legitimate interests
- The need to comply with the law
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
